Shopping assistance coordinator

For our shopping service we are looking for a volunteer in the role of coordinator. As a coordinator, you are the link between the request for help and the offer of help: a local resident needs someone to do the shopping for her or him and you ensure that someone from your team does this. For this you often first visit the local resident and then estimate which volunteer best suits this resident.

The grocery service currently employs 20 volunteers who, on average, run errands once a week, sometimes once every two weeks for local residents who are unable to do so themselves. For example, because they cannot walk properly or are ill. These volunteers are supervised by two coordinators, who make the 'match' between the person requesting help and the help provider (a local resident who has registered as a volunteer).

As a coordinator you guide and support these volunteers. You keep track of who works with whom on the computer. If there is a need for new volunteers, you signal this in time so that your colleagues in the communication team can help you. In any case, you can call on your fellow coordinators if you need it.

Below you can read what Annemarie, the coordinator who is leaving, says about her volunteer work:

“It is very nice and varied, and also rewarding work. You really make a difference. Occasionally you visit a client as soon as a new request comes in. Sometimes you have an intake interview with new volunteers. You try to make the best possible match between client and volunteer. And you keep all data in files on google drive, for which you are well trained. A number of times a year there is a meeting with the other coordinators in the WIL core team in your neighbourhood. It will take an average of 2 hours per week, sometimes a little more if it is suddenly very busy. In any case, I will stay for another 3 months to possibly train someone.”

Contact us and we will ensure that we respond quickly. Because we are eager to get to know you.